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  • I need help urgently – where can I go?
    If you are experiencing a mental health crisis and need urgent help you can: Book an urgent appointment with your GP. Contact NHS 111 whom can put you in touch with your local mental health first response service. Internet search your counties mental health crisis helpline or crisis team and call this number. If you are in immediate danger contact 999 or attend your nearest Emergency Department.
  • How many appointments will I have and how often?
    Usually appointments are weekly but if this doesn't work for you I can try to be as flexible as possible. How long you see me for depends on you and your unique circumstances. After the initial assessment we will usually contract an amount of sessions so you are able to plan ahead. There is no minimum or maximum amount of sessions
  • How much does an appointment cost?
    In-person therapy appointments in clinic cost £150 per hour Walk and talk appointments cost £150 per hour Online/remote appointments cost £135 per hour
  • How long does an appointment last?
    60 minutes with the exception of certain insurance providers which are 50 minutes (AXA, BUPA, VITALITY, AVIVA).
  • What do walk and talk sessions look like?
    Walk and talk sessions are held on Northchurch Common. We will walk at a gentle pace whilst we conduct therapy. Appointments are individual - the only difference is the setting. This means that you can experience the combined benefits of fresh air, getting moving and therapy all at once. Steps will be taken to protect your confidentiality throughout and this can be discussed in the 15 minute consultation. Walk and talk sessions are only available to women.
  • Are you the right psychologist?
    It is hard to know if you will 'gel' with someone. You will get an idea about me, the kind of psychologist I am and the way in which I work, during the 15 minute consultation. Throughout therapy I will check in with you about how you are finding the sessions and will always do my best to change track if we need to. Occasionally, during the first 1-4 sessions I may identify issues that I feel are not best treated by me. If this is the case I will discuss with you a plan. This may involve referring you to local mental health services or other private clinical psychologists with more expertise or specialism in particular areas. This will be discussed together and agreed before we end our sessions.
  • What days of the week do you offer appointments?
    I currently work privately on Tuesday-Friday
  • Can I use my health insurance?
    Yes. I am registered with most major insurance companies. Please get in touch to find out if I work with your particular insurance company.
  • I am a health professional – can I refer to you?
    Yes. Please go to the Referrals page to make an online referral.
  • What if I need to change or cancel my appointment?
    I can do my best to be flexible. However, you are liable for the cost of a booked session whether or not you attend, unless you give at least 48 hours notice of cancellation. If you have health insurance please check your agreement as many insurers will not cover the cost of cancelled appointments and this will therefore need to be self funded.
  • Does remote therapy work?
    During and since COVID many services offer remote therapy. I have no reason to believe that this form of therapy is any less effective than in-person therapy and my experience tells me it works well. All therapy types, including EMDR, can be offered successfully online. However, it comes down to personal preference. This is why I offer a choice.
  • What is a free 15 minute consultation?
    This is an opportunity for you to tell me a little about what you are looking for and for me to tell you about me and what I offer. We can then decide together whether I am the right person to help you now. The 15 minute consultation usually happens by phone.
  • Can I contact you in-between sessions?
    Contact is by booked appointment only. This is so I can fulfil my commitments to all clients that book to see me, without clinics becoming delayed. If you need more frequent contact than the planned sessions this may suggest I am not the right service for you. I am not a mental health service and cannot provide crisis support in this regard. If you need more urgent mental health support please call NHS 111 whom will put you in touch with your local first response mental health service.
  • What therapies do you offer?
    The main therapies I offer are EMDR, Acceptance and Commitment Therapy, Compassion Focused Therapy and Cognitive Behavioural Therapy.
  • Can I choose my therapy type?
    We will decide together which therapy would be most effective and suitable for you. Of course you have a choice however, it is important to me that we do not embark on a therapy that will not be effective or suitable for the problems you are facing.
  • What does an appointment look like?
    Our first session is an assessment session. This is where I understand more about you, the reasons you are seeking therapy, a bit about your background and experience. Together we will build a shared understanding of why you feel the way you do. Following this, we will agree a plan for your appointments. After the initial assessment, your appointments will look different each week, depending on the type of therapy you are completing. Therapy with me is an active process, it is not counselling and involves working on things proactively in order to create change as quickly as possible.
  • Are my appointments confidential?
    What you talk about in the session is treated as private and confidential. There are three exceptions: If there is a risk of harm to yourself or another, it may be necessary to contact another professional person (like your GP) about your situation. In most circumstances I will consult you before doing this. If I am concerned about risk to you or others I will likely make a crisis plan with you, this will involve outlining whom I will contact in the event of a mental health crisis. As part of good professional practice, I will take some of the material from your session to supervision. Your confidentiality is respected and this is anonymous.
  • How do I pay for an appointment?
    Payment is by BACS
  • I am an organisation – Can I refer an employee to you for individual therapy?
    Yes, of course you will need the employees consent. Please complete the professional referral form.
  • What is workplace wellbeing?
    Healthy workplaces help people to flourish and reach their potential. A healthy workplace is one where workers and managers collaborate to continually improve the health, safety and wellbeing of all workers and by doing this, sustain the productivity of the business (World Health Organisation, 2009).
  • What do you offer?
    I offer a range of packages designed to meet the needs of different organisations. This may include workplace talks and training on mental health and wellbeing, bespoke organisation packages of individual appointments for your employees and contracts with occupational health.
  • What can I expect?
    If you want to explore options please get in touch. I will arrange to meet with you to discuss your organisations needs and to think about if I can achieve your goals. Following this, a tailor-made package will be designed specifically for your organisation.
  • Why is workplace wellbeing important?
    Investing in employee wellbeing can lead to increased resilience, better employee engagement, reduced sickness absence and higher performance and productivity. To gain real benefit, employee wellbeing priorities must be integrated throughout an organisation, embedded in its culture, leadership and people management. We can devise a programme that delivers on all aspects of this agenda.
  • How do I pay for sessions?
    Payment is by BACS
  • How much does it cost?
    Workplace wellbeing packages are bespoke. Please contact me to discuss prices.
  • Is my organisation's data secure?
    All information I gather and store about your employees and your organisation is processed in a manner compliant with the General Data Protection Regulation (GDPR, 2016). Upon starting a package, basic personal information will be collected for contact and identification reasons. Your information is kept for the time necessary to provide the service requested, however outside of this I will hold your details and service notes for a period of 7 years following the end of the service to comply with legal obligations that are placed upon me by my insurers. Information will be kept securely and confidentially in line with the data retention policy as stated above. The lawful basis for my holding and using your information is in relation to the delivery of a contract to you as a health care professional. As an accredited member of the HCPC I operate under a strict code of confidentiality. I place the highest regard in your privacy and confidentiality. The manner in which we collect, process, store and safeguard information including client records is in line with the new EU regulations of May 2018. Please see the privacy policy for further details
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